Privacy Policy

This Privacy Policy explains how Prodiora collects, uses, stores, and shares information when you visit our website, create an account, purchase credits, upload images, or use our AI product photography tools.

By using Prodiora, you agree that we may process your information as described here. If you do not agree, do not use the service.

We may collect the following categories of information:

• Account details such as your name, email address, password, and phone number.
• If you sign in with Google, we may receive your Google account email address, display name, profile identifier, and basic profile metadata required to authenticate you and link your Prodiora account.
• Billing and transaction details needed to process payments, top-ups, and refunds.
• Images, prompts, generation settings, and outputs you submit through the platform.
• Technical data such as IP address, browser type, device information, and usage logs.
• Support and communication records when you contact us by email, phone, or social media.

We use personal information to operate and improve Prodiora, including to:

• Create and secure user accounts.
• Authenticate users through supported sign-in providers such as Google.
• Process payments, recharge credits, and maintain transaction records.
• Generate, store, and deliver AI-enhanced images and related outputs.
• Monitor platform performance, diagnose errors, and prevent abuse or fraud.
• Respond to support requests, account issues, and legal or compliance matters.
• Send important service notices such as verification emails, password resets, and payment confirmations.

When you upload product or brand assets, we process them to provide the requested image generation, editing, analysis, storage, and download features.

You remain responsible for the content you upload and for ensuring you have the rights to use it. We do not claim ownership of your original uploads. We may retain generated files, thumbnails, prompts, and related job data for service delivery, history, troubleshooting, and abuse prevention.

We do not sell your personal information. We may share limited information with service providers that help us operate Prodiora, such as hosting, storage, authentication, email, analytics, and payment partners.

If you use Google sign-in, Google also processes the authentication request under its own privacy terms. We only request the basic account information needed to identify you, create or link your Prodiora account, and complete sign-in.

We may also disclose information where required to comply with law, enforce our terms, protect the security of the platform, or respond to valid legal requests.

We retain information for as long as reasonably necessary to provide the service, maintain account history, resolve disputes, meet legal obligations, and enforce our agreements.

We use commercially reasonable administrative, technical, and organizational safeguards to protect data. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your account information, subject to legal, billing, fraud-prevention, and operational retention requirements.

You can also contact us to update profile details, close your account, or ask questions about how your information is being handled.

Prodiora is not intended for children under 13, and we do not knowingly collect personal information from children under that age.

We may update this Privacy Policy from time to time. When we do, we will publish the revised version on this page and update the effective date above.